Effective date: November 30th, 2025

Modern Haus (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us online (collectively, the “Site”).

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

WHO WE ARE

Modern Haus is owned and operated by Emily McNally, Pediatric and Family Registered Dietitian. We provide virtual nutrition counseling, coaching memberships, and educational resources for families, parents, and caregivers.

INFORMATION WE COLLECT

We may collect the following types of information:

INFORMATION YOU VOLUNTARILY PROVIDE

When you use the Site, fill out forms, request a discovery call, apply to work with us, subscribe to emails, or contact us, you may provide:

• Name, email address, phone number

• Mailing address or general location

• Child’s age, general health concerns, and goals you choose to share

• Scheduling preferences and service interests

• Payment-related details (processed by secure third-party providers)

• Any other information you voluntarily provide through forms, surveys, or messages

If you become a client, additional information may be collected through secure platforms (e.g., health history, growth data, labs, food logs). These are handled under separate client agreements and practice policies.

AUTOMATICALLY COLLECTED INFORMATION

When you visit the Site, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited, links clicked, and time spent on the Site

• Referral source (how you found our Site)

This information is typically collected through cookies and similar technologies (see Section 6).

INFORMATION FROM THIRD PARTIES

We may receive information about you from:

• Scheduling tools (e.g., Calendly)

• Insurance or benefits platforms (e.g., Fay)

• Secure telehealth or practice management platforms

• Payment processors

• Email marketing providers

We use this information to provide services, manage appointments, and communicate with you.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Provide, schedule, and manage nutrition counseling and coaching services

• Respond to your questions, messages, and requests

• Process payments and manage billing

• Send appointment reminders and service-related updates

• Deliver newsletters, resources, and marketing communications (with your consent where required)

• Improve our Site, services, and user experience

• Monitor and analyze usage and trends

• Comply with legal, regulatory, or professional obligations

We will not use sensitive health information for marketing without your explicit permission where required by law.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate the Site and deliver services (e.g., telehealth platforms, scheduling tools, email marketing services, electronic health record systems, payment processors, insurance/benefits platforms such as Fay). These providers are only authorized to use your information as necessary to perform services on our behalf.

• Care Coordination: With other members of your or your child’s healthcare team (e.g., pediatricians, therapists, OT/SLP) only with your consent, except as required or permitted by law.

• Legal Requirements: When we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property, or that of others.

• Business Transfers: In the unlikely event of a merger, sale, or transfer of some or all of our assets, your information may be transferred as part of that transaction, subject to the promises made in this Privacy Policy.

EMAIL COMMUNICATIONS & MARKETING

If you subscribe to our email list, download a resource, or request to receive updates, we may send you newsletters, educational content, service updates, and offers.

• You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

• We may still send non-promotional emails related to your services, appointments, or important policy changes, even if you opt out of marketing emails.

COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

• Remember your preferences

• Analyze how visitors use the Site

• Improve performance and user experience

You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.

Third-party tools (such as analytics providers or embedded schedulers) may also use cookies or similar technologies; their use is governed by their own privacy policies.

DATA SECURITY

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure, including:

• Using reputable, secure platforms for telehealth, scheduling, and payment

• Limiting access to your information to those who need it to perform their roles

• Using passwords and other safeguards to protect accounts and systems

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for using strong passwords, keeping logins confidential, and choosing secure networks when accessing the Site.

DATA RETENTION

We retain personal and health information for as long as necessary to:

• Provide services

• Comply with legal, regulatory, and professional requirements

• Resolve disputes and enforce our agreements

Retention periods for client records may be governed by state law and professional standards.

CHILDREN’S PRIVACY

Our services are directed toward parents and guardians, not children directly using the Site.

• We do not knowingly collect personal information directly from children under 13 through this public Site.

• Any information about minors is provided by their parent or legal guardian in the context of seeking services.

If you believe we have collected personal information directly from a child without appropriate consent, please contact us so we can remove it.

YOUR RIGHT & CHOICES

Depending on where you live, you may have certain rights regarding your personal information, such as:

• Accessing and reviewing the information we hold about you

• Requesting corrections to inaccurate information

• Requesting deletion of certain information, subject to legal and professional obligations

• Opting out of marketing emails

To exercise any of these rights, please contact us at the email listed in Section 1. We may need to verify your identity before responding to your request.

If you are a current or former client, additional rights related to your health information may apply under state law or other regulations; details will be provided in your client intake and consent forms.

THIRD-PARTY WEBSITES & LINKS

Our Site may link to other websites or services (such as scheduling tools, Fay, social media, or external resources). We are not responsible for the privacy practices or content of those third-party sites.

When you leave our Site, we encourage you to review the privacy policies of any other websites or services you visit.

INTERNATIONAL VISITORS

This Site is operated from the United States and is primarily intended for users located in the U.S. If you access the Site from outside the U.S., you understand that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will update the “Effective date” at the top of this page.

Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.